Yes, we ship worldwide! UK taxes will be removed, but you’ll need to cover delivery costs and pay any local import duties and taxes upon receipt. Please note that we are not responsible for items rejected or returned at customs, as we cannot track product restrictions for all countries. It's your responsibility to ensure compliance with local laws and that all relevant documentation is provided (if applicable).

The cost of delivery will depend on the size and weight of your parcel. A flat rate shipping fee will be added at the checkout, depending on weight. Below is a guide to our flat rates:

European Orders

Standard Shipping 0kg–10kg :£20.00 GBP

Standard Shipping 10kg–20kg: £30.00 GBP

Express Shipping 0kg–25kg: £45.00 GBP

Standard Heavy Items 25kg and up: £60.00 GBP

Other International Orders

Standard International 0kg–20kg: £50.00 GBP

If the cost for us to ship your parcel is higher, we’ll notify you with the final amount for payment. This shipping fee is for a DDU (Delivery duties Unpaid) service, so you'll still need to pay your local customs fee and taxes (unless you choose our DDP option - keep reading for more info).

Delivery usually takes 2-4 days from dispatch within Europe, 2 days to the USA, and up to 7 days for the rest of the world, although customs may cause delays that are out of our control. Once dispatched, you'll receive a tracking number. If your order hasn’t arrived after three weeks, contact us and we'll look into it for you.

For a smoother, faster experience, we recommend our DDP (Delivery Duties Paid) service. By pre-paying for local taxes and import duties before dispatch, you’ll speed up the shipping process by ensuring that customs release the package immediately upon entering your country.

If you'd like to use our DDP service, please tell us in your order notes. You can find this at the bottom of 'Your Cart', before the checkout stage. We'll then send you an email outlining the fees to pay, alongside a payment link. You can change your mind at any point, just let us know.

We are not liable for goods returned due to customs issues or uncollected items. Failure to pay VAT/duties or provide the necessary paperwork may result in your parcel being returned or destroyed. If returned, we will refund the goods minus shipping, return costs, and a 15% restocking fee. If your item is rejected by customs and then lost or destroyed, no refund will be issued.

Yes you have 14 days to return the product from the original delivery date. If returned, we will refund the goods minus shipping, return costs, and a 15% restocking fee.

We currently accept multiple currencies. To pay via your selected currency, please use your Mastercard or visa debit/credit card or for convenience you can use PayPal. We also offer credit services such as Klarna & Clearpay. We only currently accept GBP for bank transfers.